In January, CHS Payment Solutions introduced a new comprehensive program called POS Protect +. POS Protect + is a bundled solution including: Paysafe UTM – The Paysafe UTM is a firewall that defends your POS system against malicious cyber threats. The Paysafe will: Provide threat detection and prevention Detect and block malicious software Supply POS […]
Author Archive: In the Know
COVID-19 Digital Resource Tool
A core value of CHS and the Cenex® brand is safety. We are paying close attention to the rapidly evolving COVID-19 pandemic. The information surrounding the virus and how to stay safe is changing by the day, and sometimes by the hour. It can be difficult to quickly find the most current and updated information. This […]
Operating Your Store During The Pandemic
A few weeks ago, CHS released a statement to our retailers regarding the rapidly evolving COVID-19 pandemic. According to the CDC (Centers for Disease Control and Prevention), the spread of COVID-19 occurs when people are in close contact (less than 6 feet) with an infected person. CHS is committed to maintaining cleanliness and sanitation, especially […]
Manual Transactions Update
In February of 2019, CHS Payment Solutions published an article outlining best practices for processing credit cards manually. As merchants continue to invest in EMV-compliant Point of Sale (POS) equipment and software, it is more important than ever to ensure you are protecting your investment by communicating credit card processing expectations with employees. Historically, if […]
Action Required – Triple E Software Upgrade
A mandatory software upgrade to v5.331 for the Triple E OneTouch Suite has been released and requires your action. The latest release moves all memory previously stored on a PC (locally encrypted data) to memory that is automatically erased and is only compatible with Windows 10. The decision to erase locally encrypted data helps ensure […]
Sign Up for Unbranded Processing Today!
CHS Payment Solutions has built an unbranded credit card processing program that fits the needs of all retailers, large and small. From farm store operators, to auto parts store managers and large convenience store retailers, CHS Payment Solutions has helped merchants operate efficient and profitable businesses for over 40 years. The CHS Payment Solutions unbranded […]
Pump Authorization Limit Reminders
Pump authorization limits are implemented as an added security measure for merchants and prevent customers from fueling over preset amounts within a single pay-at-pump transaction. The reminders below can be helpful for fielding potential consumer questions and training employees. Pump authorization limits are set by the card brands Pump authorization limits for consumer cards are […]
Action Required – VX 520 Software Upgrade
A mandatory software upgrade to v2.8.19.2 for all Verifone VX 520 standalone credit card terminals has been released and requires your action. This new software version must be installed as soon as possible and should take approximately 20 minutes to complete. A notification letter and instructions to upgrade the VX 520 software will be mailed […]
Upgrade Required – PaySafe Firewall
In an effort to provide merchants with the most up-to-date hardware, CHS is announcing a required upgrade for the PaySafe firewall. The Cradle Point (pictured below) is the newest model of PaySafe hardware. If you already have a Cradle Point, no action is needed and you will not receive a new PaySafe. In the coming […]
Did You Spring Forward Your POS System?
After a long winter, Daylight Savings Time is finally here. You’ve already sprung forward your watch and the clock in your car, don’t forget to also spring forward the time in your Point of Sale equipment! It’s important to make this update to ensure your location meets the Payment Application requirement (4.3.3) and the PCI […]