CHS Payment Solutions has approved Gilbarco Passport version 26.01, available beginning September 30, 2026. Under the CHS Approved Software Release plan, version 26.01 will be the only CHS-approved Passport software version following its release and all earlier Passport versions will be considered expired. Sites using earlier versions should plan to upgrade as soon as possible. […]

Daylight Saving Time ends on Sunday, November 1. Please remember to update the time on your point-of-sale (POS) equipment to ensure it reflects the correct local time. Maintaining an accurate POS clock is important for payment security and transaction records. Payment application and PCI requirements require POS systems to record the correct transaction date and […]

It may feel early to think about the holidays, but now is the ideal time to prepare your store for the busy season ahead. Cenex® gift cards give customers a practical, convenient option for holiday giving. By ordering holiday gift cards early, you can have gift cards stocked and ready to go out right when […]

CHS Payment Solutions offers merchants two POS Protect + provider options for integrated POS systems: PDI and Scale Computing (formerly Acumera). POS Protect + helps protect point-of-sale (POS) and in-store data while supporting reliable credit card processing. Both options include: Managed firewall PCI portal support for SAQ assistance and external vulnerability scans Certified managed network […]

We are pleased to announce the 2027 Technology Rebate program for Cenex® branded locations. To be eligible for rebates, qualifying equipment must be purchased by August 31, 2027, and installed by December 31, 2027. Equipment must be new, purchased through and installed by an authorized equipment distributor or service company. Rebates are applicable for upgraded […]

Offering Cenex® gift cards allows you to attract new customers and increase brand visibility, as recipients are often first-time shoppers. Additionally, gift cards can boost revenue by encouraging repeat visits and often lead to customers spending more than the card’s value. How to activate gift cards Contact your Authorized Service Contractor (ASC) to configure your […]

CHS Payment Solutions previously shared information about potential significant penalties for retailers selling unauthorized e-cigarettes, vapes and other electronic nicotine delivery systems (ENDS). Federal law requires certain e-cigarette products to receive U.S. Food and Drug Administration (FDA) authorization before they can be legally marketed or sold. Mastercard has provided an update regarding its compliance program […]

If your location uses POS Protect+ for VX520 Service with PDI’s AER1600 Series firewall hardware, replacement equipment will begin shipping in the next few weeks. The AER1600 Series firewall hardware has reached end-of-life status. Once the new PaySafe firewall hardware arrives, locations should complete the replacement promptly to help maintain access to hardware support, maintenance, […]

When an issue comes up at your location, contacting the right support team can help resolve it quickly. For credit card processing issues, first contact CHS Payment Solutions Customer Support at 800-852-5301. Support is available Monday through Friday, 7:30 a.m.–5:30 p.m. Central Time. Limited 24-hour support is also available for business-critical issues. CHS Payment Solutions […]

CHS Payment Solutions has recently been notified of potential significant penalties for retailers selling non-regulated or unauthorized tobacco products. These penalties are tied to increased regulatory enforcement by federal and state authorities around the sale of unauthorized e-cigarettes, vapes, and other electronic nicotine delivery systems (ENDS). Federal law requires that certain e-cigarette products receive authorization […]