This is a reminder that an upcoming change will affect locations using POS Protect+ for VX520 Service with PDI’s AER1600 Series firewall hardware. What to expect next with the AER1600 firewall hardware end of life In the coming weeks, impacted sites will automatically receive new PaySafe firewall hardware at no cost. Each shipment will include […]

Fallback processing occurs when a PIN pad is unable to read an EMV chip card during a transaction. When this happens, the device prompts the customer to swipe the card using the magstripe instead. While this allows the transaction to continue, it also increases the risk of fraud and can result in fees. Common causes […]

Integrated within Merchant Services Online Access (MSOA), the ASC Portal allows ASC technicians to access critical merchant location data. This data will help facilitate troubleshooting and support the operation of any of the eight approved POS vendors on the CHS Network. Portal functionality ASC Portal dashboard The dashboard provides a comprehensive overview of all merchant […]

In 2026, several states will be implementing restrictions that ban the use of SNAP benefits for the purchase of select foods and beverages. These restrictions are enacted by way of each state applying for waivers to amend the definition of food eligible for purchase under SNAP. Below are the SNAP food restriction waivers for 18 […]

The start of the year is a good time for general managers, controllers, and bookkeepers to double check all location tax information. Log in to Merchant Servies Online Access (MSAO) today to review this information. If you discover an error, contact CHS Payment Solutions immediately so we can make the necessary corrections before we print […]

Last month, CHS Payment Solutions mailed notices regarding an upcoming change that will affect how certain card transactions are processed. Beginning January 1, 2026, the following card types will transition to Mastercard rates: Bass Pro Shops® and Cabela’s® CLUB Mastercard Bass Pro Shops and Cabela’s CLUB Business Mastercard In April 2025, Cenex® marketers were notified […]

We want to make you aware of an upcoming change that affects locations currently using POS Protect+ for VX520 Service with PDI’s AER1600 Series firewall hardware. AER1600 firewall hardware reaches end of life (EOL) in 2026 Effective February 10, 2026, the AER1600 Series firewall hardware will reach EOL status. After this date, PDI will no […]

On July 7, 2025, CHS Payment Solutions announced the approval of Comdata SmartDESQ software version 3.26 and expiration of version 3.25. This new software version provides bug fixes and general improvements. In accordance with the CHS Approved Software Release plan, Comdata SmartDESQ 3.26 is now the only CHS approved software version for Comdata. Comdata SmartDESQ […]

The convenience retail space is more competitive than ever, but with the right loyalty program, you can turn one-time visitors into loyal customers and see measurable results to your bottom line. Join us for this exclusive webinar to learn how Patron Points, the official loyalty partner of Cenex®, can help you: Create a custom loyalty […]

Happy Holidays from all of us at CHS Payment Solutions! We hope you have a safe and wonderful holiday season. As the end of the year approaches, please keep our holiday hours in mind. Our office will be closed on: Thursday, December 25, 2025 (Christmas Day) Thursday, January 1, 2026 (New Year’s Day) We will […]