POS Compatibility Changes – POS End of Life Fees Increasing

As previously communicated, the hardware expiration for Pinnacle, Triple E and Gasboy Point of Sale (POS) systems went into effect on September 1, 2023. Since that time, locations operating on expired hardware have been subject to a monthly POS End of Life Fee. At the end of March 2024, the POS End of Life Fee will be increased.

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Red Flags for Fraud

Fraud is an ever-present threat for c-stores and other businesses. To protect your business and community, it is crucial that employees are trained to be on the lookout for potentially fraudulent activity.

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Pre-Authorization Holds

Hand inserting a credit card

From time to time, a customer might contact you and report that you overcharged or double charged them for a purchase. While this can happen, the extra charges might actually be the result of a pre-authorization hold placed by the customer’s card issuing bank. These holds can sometimes remain on a customer’s account for several days. If you run into this scenario, please keep the following points in mind:

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