Red Flags for Fraud

Fraud is an ever-present threat for c-stores and other businesses. To protect your business and community, it is crucial that employees are trained to be on the lookout for potentially fraudulent activity.

Continue reading

Pre-Authorization Holds

From time to time, a customer might contact you and report that you overcharged or double charged them for a purchase. While this can happen, the extra charges might actually be the result of a pre-authorization hold placed by the customer’s card issuing bank. These holds can sometimes remain on a customer’s account for several days. If you run into this scenario, please keep the following points in mind:

Continue reading