Integrated within Merchant Services Online Access (MSOA), the ASC Portal allows ASC Technicians to access critical merchant location data. This data will help facilitate troubleshooting and support the operation of any of the eight approved POS vendors on the CHS Network.

Recently, our partner PDI has experienced network outages that have impacted several locations. Most locations affected by these outages experienced slight delays with credit card processing while transactions were routed to the backup NBS data center. A small number of locations using Gilbarco Passport did not have their transactions routed to the backup NBS data center as they should have been when the outage occurred. The cause of the latter issue is still under investigation.

Daylight Savings Time will come to an end on November 3. Don’t forget to update the time on your point of sale (POS) equipment!