CHS Payment Solutions previously shared information about potential significant penalties for retailers selling unauthorized e-cigarettes, vapes and other electronic nicotine delivery systems (ENDS). Federal law requires certain e-cigarette products to receive U.S. Food and Drug Administration (FDA) authorization before they can be legally marketed or sold. Mastercard has provided an update regarding its compliance program […]

If your location uses POS Protect+ for VX520 Service with PDI’s AER1600 Series firewall hardware, replacement equipment will begin shipping in the next few weeks. The AER1600 Series firewall hardware has reached end-of-life status. Once the new PaySafe firewall hardware arrives, locations should complete the replacement promptly to help maintain access to hardware support, maintenance, […]

When an issue comes up at your location, contacting the right support team can help resolve it quickly. For credit card processing issues, first contact CHS Payment Solutions Customer Support at 800-852-5301. Support is available Monday through Friday, 7:30 a.m.–5:30 p.m. Central Time. Limited 24-hour support is also available for business-critical issues. CHS Payment Solutions […]