In the coming months, big changes are coming to the CHS network that will improve point of sale (POS) software release timelines and aid in keeping locations secure. CHS is reducing the number of Electronic Payment Servers (EPS) on our network and has selected Verifone as our EPS for use with Verifone, Pinnacle and Triple […]
Author Archive: In the Know
PCI 1-2-3 Coming Soon
At the beginning of the year, CHS announced a new program called POS Protect +. This bundled solution is a tool for merchants to help maintain Payment Card Industry Security Standards (PCI DSS). With a successful launch of POS Protect +, we are eager to begin the next phase of implementation by granting access to […]
Gilbarco PSO Program – Billing Update
The Gilbarco Passport Service Offering (PSO) program provides Gilbarco merchants with Point of Sale support. In the coming weeks, merchants utilizing the Gilbarco PSO Program will notice an update to the way these services are billed, as well as an upgrade to received services. Historically, fees associated with the PSO Program were billed directly by […]
Gilbarco Passport Express Lane
Are you looking for a way to decrease checkout times and limit person to person contact? Gilbarco Passport in partnership with CHS Payment Solutions is eager to introduce Gilbarco Passport Express Lane. The Gilbarco Passport Express Lane is a self-checkout system that integrates with the Gilbarco Passport and is designed to help retailers improve the […]
How to Reconcile Using MSOA
As a continuation of last month’s article on utilizing Merchant Services Online Access (MSOA) in business operations, in this edition we will discuss how to utilize MSOA during reconciliation. Reconciliation when out of balance can be time consuming if you’re not familiar with the resources available to help you. If you are out of balance, […]
Action Required – Gilbarco Passport Software Upgrade
A mandatory software upgrade to v20.01 for the Gilbarco Passport has been released and requires your action. The latest release will update software to Windows 10. If you have any questions about the latest upgrade, please contact your Authorized Service Contractor (ASC) for clarification. With all software releases, and to fulfill requirement 6 of the […]
Triple E Software Upgrade, Three Months Left
On April 9, 2020, CHS Payment Solutions announced the release of Triple E v5.331 software with an installation deadline of October 14, 2020. With three months until the software upgrade deadline, Triple E Authorized Service Contractors (ASC) are beginning to book up. We highly recommend that you coordinate your install and get on their schedule […]
Fallback Credit Card Transactions
Fallback processing occurs when a PIN pad fails to read an EMV chip card during a transaction. If the chip cannot be read, the PIN pad will prompt the customer to swipe their card using the magstripe. With magstripe transactions, the possibility of fraud is high and may result in fines. If your PIN pads […]
MSOA Reporting – Transaction Detail Report
Merchant Services Online Access (MSOA) is a time-saving tool that brings all aspects of business reporting together into one place. With this free resource, merchants can easily manage credit card details across locations through detailed reports and dashboards. Over the next few months, CHS Payment Solutions will post a series of articles highlighting MSOA reports […]
Action Required – Comdata Software Upgrade
A mandatory software upgrade to v3.15.1 for the Comdata SmartDesq has been released and requires your action. The latest release routes all FleetOne cards to TCH for credit card processing. It also ensures all prepaid fuel credit/debit transactions can be processed with an authorization and completion. With all software releases, and to fulfill requirement 6 […]