Do you operate a farm store, auto parts store, or small business? CHS Payment Solutions offers a robust credit card processing program for unbranded small operations and large c-stores alike. We offer solutions for locations without traditional Point of Sale (POS), but also support 7 POS systems on our network. When you choose to process […]

As summer is well underway, CHS Payment Solutions would like to remind merchants to regularly clean their Card Readers in Dispensers (CRINDs). Regular cleaning of CRINDs will help to ensure equipment remains in proper working order. Please see below for recommended cleaning frequency: Magstripe Reader (MSR) Head: Should be cleaned no more than once per […]

CHS Payment Solutions would like to make merchants aware of a recent update to the lost equipment fees for unreturned PaySafe devices. Last month, CHS Payment Solutions noticed a billing discrepancy between the actual cost of a PaySafe device versus what was being charged for lost equipment. After further review, it was discovered that each […]

The Gilbarco Passport Service Offering (PSO) program provides Gilbarco merchants with Point of Sale support. As part of the Gilbarco PSO program, merchants receive access to Insite 360. Insite 360 is compatible with software versions 20.01 and later, and provides an exciting, new, cloud-based dashboard and portal to quickly monitor and manage sites. Benefits of […]

Hardware and software upgrades are the responsibility of every merchant that processes credit cards. When an Authorized Service Contractor (ASC) is needed for an on-site call, it is important for merchants to ensure they are prepared for the ASC to arrive. Here are some best practices to follow for hardware and software upgrades: Ensure all […]

A product code is a three-digit number that is used to identify a product/service sold during a transaction. These codes are set by Conexxus and assist in calculating correct transaction amounts. When merchants use general or incorrect product codes, there is potential for transactional issues to occur. Using correct codes will assist in limiting chargebacks. […]

In April 2021, card brands will begin shifting liability for fraud occurring on non-EMV enabled outdoor hardware from the card brand to the locations using such hardware. This means if you operate a dispenser that does not accept EMV payments, you will be responsible, and should expect to receive chargebacks for any fraud occurring at […]

Effective June 1, 2021, the Cenex® Voyager® Fleet Driver Rewards Program will be discontinued. The discontinuation of the Driver Rewards program will have no impact on usage of the Cenex Voyager Fleet credit card. Transactions will still process as normal, and all rebates and account information will remain the same. Points for the Driver Rewards […]

Last month, CHS Payment Solutions extended the software upgrade deadline for Gilbarco Software Version 20.01 to April 14, 2021. With under one month until the software upgrade deadline, Gilbarco Authorized Service Contractors (ASC) are booking up fast. We highly recommend that you coordinate your install and get on their schedule now. As a reminder, if […]

Daylight Saving Time will occur on March 14, 2021. Don’t forget to spring forward the time in your Point of Sale equipment! It’s important to make this update to ensure your location meets the Payment Application requirement (4.3.3) and the PCI requirement (10.3.3). These requirements state that the payment application point of sale must record […]