Introducing the new MSOA experience
Merchant Services Online Access (MSOA) is getting a fresh new look, designed around you, on April 29.
We are nearing completion of a full refresh of MSOA, bringing a more modern, intuitive, and mobile‑ready experience to the platform you use to manage your merchant services.
This update is focused on making MSOA easier to use, more consistent with other CHS digital tools, and better suited to how and where you work today.
What’s changing and why it matters
A more intuitive, modern design
We’ve redesigned MSOA to align with modern usability standards and evolving user expectations.
- Cleaner layouts and improved visual hierarchy
- Reduced clutter to help you find what you need faster
- A clearer, more streamlined navigation experience
The result is a simpler, more intuitive interface that makes everyday tasks easier and more efficient.
A consistent CHS digital experience
If you use more than one CHS application, you’ll notice a familiar look and feel.
- Consistent design patterns across CHS platforms
- Less time relearning navigation between systems
- A smoother experience when moving from one CHS tool to another
This consistency helps you easily navigate the site and stay focused on running your business.
A foundation for what’s next
This refresh isn’t just a visual update, it lays the groundwork for the future.
- A modern framework that supports upcoming enhancements
- Improved compatibility with new devices and screen sizes
- Greater flexibility as new features are introduced
This ensures MSOA can continue to evolve alongside your business needs.
Expanded access with mobile‑ready design
Use MSOA anytime, anywhere
MSOA is now fully responsive and optimized for mobile devices — no separate app required.
- Seamlessly adapts to phones and tablets
- Readable text and layouts designed for smaller screens
- Touch‑friendly controls for easier interaction
Whether you’re in the office, on the store floor, or on the move, key MSOA features will now accessible wherever you are.
Continuing improvement and support
We are dedicated to providing you with a platform that is easy to use and offers information and insights that are critical to your business. If you experience issues, need assistance, or have feedback, contact CHS Payment Solutions by phone at 800-852-5301 or email at pssupport@chsinc.com.
