The Cenex Fleet Discount Program is an opportunity for you to contract with local Cenex Voyager Fleet Card accounts to offer additional discounts when purchasing fuel directly from your location(s). These discounts are in addition to the CHS-funded unlimited volume discounts they already receive and are a great way to generate repeat business. The discounts […]
Author Archive: In the Know
Graduation Season is Coming – Order Gift Cards Now!
Graduation season will be in full swing before you know it. Now is a great time to order graduation-themed gift cards to ensure your locations have enough to meet the demand. Order Gift Cards Graduation gift card pump toppers are also available on Cenex Shop to help remind people that Cenex gift cards make great […]
Upgrade to Gilbarco Software Version 23.01 by September 30
Invenco by GVR has announced that all Passport Points of Sale (POS) must be upgraded to software version 23.01 or higher by September 30, 2025. If not upgraded, connection to IS360 will be lost. After the deadline, locations that have not upgraded will require truck roll to do so. In accordance with the CHS Approved Software […]
Avoid Payment Delays – Settle Batches Daily
Are you struggling with delays in receiving your credit card payments? Adjusting your batch settlement time may help. CHS Payment Solutions recommends batch settlements be completed daily no later than 11:50 PM. Failure to settle daily can result in payment delays, potential downgrade fees and increased risk of chargebacks. For assistance in making changes to […]
Did You Update Your POS Clocks?
Daylight Saving Time began on Sunday, March 9. Don’t forget to update the time on your point of sale (POS) equipment! It is important to keep the time on your POS clocks accurate to ensure your location meets Payment Application and PCI requirements. These requirements state that the payment application point of sale must record […]
Now Available: Gilbarco Software Version 23.01 MP27
CHS Payment Solutions has approved Gilbarco Software version 23.01 MP27. Following testing and field trial, this update has been confirmed to correct the following issues. Loyalty usage causing system lockups Duplicate transaction ID causing problems with batch close/reporting, resulting in chargebacked transactions This software version also includes past issue corrections provided by previous maintenance packs […]
Red Flags for Fraud
Fraud is an ever-present threat for c-stores and other businesses. To protect your business and community, it is crucial that employees are trained to be on the lookout for potentially fraudulent activity. While fraud tactics are constantly evolving, there are some methods and behaviors that are common and easy to spot. Red flags to watch […]
Pre-Authorization Holds
From time to time, a customer might contact you and report that you overcharged or double charged them for a purchase. While this can happen, the extra charges might actually be the result of a pre-authorization hold placed by the customer’s card issuing bank. These holds can sometimes remain on a customer’s account for several […]
Don’t Forget to Print Your 1099K
The new year is upon us, and now is a good time for general managers, controllers and bookkeepers to double check all location tax information. This information can be found by logging into Merchant Services Online Access (MSOA).
Take Steps to Avoid Unpaid Transactions
Have you ever called CHS Payment Solutions to obtain a full card number to rerun a transaction? Manually rerunning transactions puts your store at risk for chargebacks. Reduce your number of reruns by implementing a few easy preventive measures!