Gasboy Update

Based on information learned from the Gasboy Islander Plus and CFN Plus (both known as Gasboy PLUS) equipment manufacturer, neither of these platforms are able to support EMV transactions. Gasboy is currently developing alternative solutions with the intent of supporting EMV transactions in the future. For the Gasboy Islander PLUS platform, Gasboy has announced the […]

2021 Automated Fueling Dispenser Protection Plan

The CHS Payment Solutions Automated Fueling Dispenser (AFD) Protection Plan* covers lost/stolen chargebacks for Visa, MasterCard, American Express and Discover. For calendar year 2021, lost/stolen chargebacks will be covered underneath the AFD Protection Plan from January 1 – April 30 with a limit of $1,000. Once outdoor EMV liability has shifted to the merchant, beginning […]

Gilbarco Software v20.04

As you are aware, the Ingenico ISC250 PIN pad has reached its end of life. As communicated last month, the Ingenico would not be supported with the next planned Gilbarco software release, which was Gilbarco software version 21.01. Recently, we were made aware of a development within Gilbarco software version 20.04 which provides a workaround […]

Cenex® Voyager Fleet Card Update

There are some upcoming changes to the Cenex® Voyager Fleet credit card for cardholders that we thought you should be aware of. In the coming weeks, US Bank will begin producing and distributing the Cenex Voyager Fleet credit card. This change was made in preparation for the Voyager Fleet credit card to switch to EMV in […]

Don’t Forget to Print Your 1099K

The new year is upon us, and now is a good time for general managers, controllers and bookkeepers to double check all location tax information. This information can be found by logging into Merchant Services Online Access (MSOA). If you discover an error, please let us know immediately so we can make the necessary corrections […]

Keep Stores Safe with Security Stickers

Security stickers are used for both integrated and non-integrated Point of Sale (POS). They provide additional security with a visual indication of potential tampering on terminals or PIN Pads. CHS Payment Solutions urges merchants to inspect security stickers every day, and replace as necessary. Security stickers for Cenex branded sites can be found on Cenex […]

Ingenico ISC250 End of Life Reminder

As has been previously communicated, the Ingenico ISC250 PIN pad has reached its end of life. While Ingenico will continue to support this device, once Gilbarco software version 21.01 is installed, the ISC250 will no longer be supported by Gilbarco. CHS Payment Solutions is planning to certify Gilbarco v21.01 for release in Q2 of 2021, […]

Verifone VX 520 Thermal Receipt Paper Distributor

Last year, CHS Payment Solutions announced a new VX 520 thermal receipt paper vendor. As a reminder, all thermal receipt paper for the VX 520 should now be purchased through CHS Energy Equipment. Thermal receipt paper is sold in packs of 10 and 50 rolls. To order, please contact CHS Energy Equipment at 800-852-8186, option […]

CHS Payment Solutions Holiday Hours

Happy Holidays from all of us at CHS Payment Solutions! We hope you have a safe and wonderful holiday. As the end of the month approaches, please keep our holiday hours in mind. Our office is closed on: Thursday, December 24Friday, December 25Friday, January 1 We will have an after-hours staff monitoring the phones if […]

Triple E Software Upgrade, One Month Left

On October 14, CHS Payment Solutions mailed a letter to general managers informing them that the software upgrade deadline for Triple E v5.331 had been extended. The software upgrade deadline for v5.331 is now December 14, 2020. With one month left until software expiration, Triple E Authorized Service Contractors (ASC) are beginning to book up. […]