Have you ever experienced an issue with your Point of Sale (POS)? From timed out transactions to printing troubles and anything in between, reporting POS issues to your ASC and/or POS help desk within 24 hours is crucial to ensure permanent fixes can be made. 

There is less than 1 month remaining until certain hardware for Pinnacle, Triple E and Gasboy will no longer be supported. Sites operating on any of the expired hardware listed below are subject to a monthly POS End of Life Fee starting September 2023. All impacted parents and sites have received multiple letters over the […]

On March 13, 2023, CHS Payment Solutions announced the release of Gilbarco software version 21.03, with an installation deadline of September 30, 2023. With just over one month remaining until the software upgrade deadline, we highly recommend that you coordinate your install now.

Point of Sale (POS) systems have configurations for both primary and secondary host addresses. The host address information is used to determine what data center the point of sale should send the credit card data to for processing.

With storm season in full swing, it is more important than ever to test the cellular backup capability of the PaySafe UTM. It is recommended to test cellular backup at least twice per year to make sure it is operating correctly in the event your internet service is interrupted.

Time is running out! As previously communicated, there is only 1 month remaining until certain hardware for Pinnacle, Triple E and Gasboy will no longer be supported. Sites operating on any of the expired hardware listed below are subject to a monthly POS End of Life Fee starting September 2023. All impacted parents and sites […]

MyCHS has a new look coming soon! In an effort to improve application access, CHS is upgrading the MyCHS Platform effective July 21, 2023. The current page, my.chsinc.com, is where users arrive when signing in to access a CHS application.

As previously communicated, only 1 month remains until certain POS hardware, including all previous Gasboy hardware solutions, are no longer supported on the CHS network. 

Have you ever called CHS Payment Solutions to obtain a full card number to rerun a transaction? Manually rerunning transactions puts your store at risk for chargebacks. Reduce your number of reruns by implementing a few easy preventive measures!

Comdata SmartDesq versions 3.22 and 3.23 have been approved. These new software versions are general maintenance releases and do not introduce any major functionality changes.