Have you ever called CHS Payment Solutions to obtain a full card number to rerun a transaction? Manually rerunning transactions puts your store at risk for chargebacks. Reduce your number of reruns by implementing a few easy preventive measures!
Category Archives: General
Comdata SmartDesq Software Update
Comdata SmartDesq versions 3.22 and 3.23 have been approved. These new software versions are general maintenance releases and do not introduce any major functionality changes.
AVS Not Necessary for Locations Accepting EMV at the Pump
AVS (Address Verification Service) and Velocity Check are fraud reduction tools that can be useful when submitting transactions via magstripe processing but can lead to customer frustration during the transaction. With EMV creating secure payments at the pump, these tools are no longer needed.
Gilbarco Software Upgrade – 3 Months Remaining
On March 13, 2023, CHS Payment Solutions announced the release of Gilbarco software version 21.03, with an installation deadline of September 30, 2023. With three months until the software upgrade deadline, Authorized Service Contractors (ASC) are beginning to book up. We highly recommend that you coordinate your install now.
PCI Portal Sysnet is Now Viking Cloud
The PCI Portal provided by our partner Sysnet is being rebranded as Viking Cloud. When visiting complywithpci.com, users will notice that the website is now branded to reflect the name change from Sysnet to Viking Cloud. At this time, there are no other changes to the PCI Portal beyond its name.
POS Compatibility Changes – 3 Months Remaining
As previously communicated, only 3 months remain until certain hardware for Pinnacle, Triple E and Gasboy will no longer be supported. Sites operating on any of the expired hardware listed below are subject to a monthly POS End of Life Fee starting September 2023. Multiple letters have been sent to all impacted parents and sites.
Avoid Timed Out Transactions with POS Check
Has your location experienced issues with getting paid for electronic check transactions? If so, it could be related to the time out settings within the POS Check application. If a clerk does not select “yes” to the signed receipt prompt at the end of a transaction before the terminal times out, the check will be […]
Dispenser Cleaning Tips
As spring turns to summer and outdoor cleaning projects begin, CHS Payment Solutions would like to remind merchants to regularly clean their Card Readers in Dispensers (CRINDs). Regular cleaning of CRINDs will help to ensure equipment remains in proper working order.
Graduation Gift Cards
Now is the time to stock up on graduation-themed gift cards and marketing materials to remind customers that a Cenex gift card is a great gift! Order supplies on cenexshop.com to make sure you have enough gift cards to meet the demand.
Unbranded Credit Card Processing for Retailers of All Sizes
Did you know CHS Payment Solutions offers a robust unbranded credit card processing program that fits the needs of all retailers, large and small?








