VX 520 Software Release

CHS Payment Solutions has worked with NBS to approve software version 204 for the VX 520. The latest release fixes potential double charges on transactions where a credit card was pulled out of the terminal before prompted.

MSOA Registration

Merchant Services Online Access (MSOA) is a platform for merchants to view transaction data and other payment related information. To gain access to MSOA:

Best Practices for Equipment Changes

Are you onboarding a new site or changing equipment at your existing site? Authorized Service Contractor (ASC) calls can be costly and time consuming. Make sure your ASC doesn’t have to make multiple trips to your location because paperwork hasn’t been completed. Follow the best practices below to ensure your equipment updates and ASC visits […]

Remove all Cenex Consumer and Business Credit Card Applications

The Cenex® Consumer and Business Credit Cards were discontinued on December 31, 2021. Please remove all Cenex Consumer and Business Card applications at your store and ensure all web mentions have been removed online. Applications can be shredded or thrown away.

Upgrade to Outdoor EMV – Don’t be Liable for Fraud!

Approximately one year ago, in April 2021, card brands shifted the liability for fraudulent transactions. Merchants not fully equipped with Outdoor EMV (OEMV) technology are fully responsible for all fraudulent transactions.

Best Practices for Upgrades

Hardware and software upgrades are the responsibility of every merchant. When an Authorized Service Contractor (ASC) is needed for an on-site upgrade, it’s important for merchants to be prepared for the ASCs arrival. Here are some best practices to follow when executing a hardware and software upgrades: