Merchant Services Online Access (MSOA) is getting a fresh new look,  designed around you, on April 29. We are nearing completion of a full refresh of MSOA, bringing a more modern, intuitive, and mobile‑ready experience to the platform you use to manage your merchant services. This update is focused on making MSOA easier to use, […]

In May and June, proud parents, grandparents, teachers, and friends will be searching for ways to celebrate this year’s graduates. Cenex®gift cards make it easy to give a meaningful gift, fueling what’s ahead for the graduates. Now is a great time to place orders for Celebrate! and The Adventure Begins gift cards for your store. […]

Fraud is an ongoing risk for any business, and one of the most common methods is manual card entry. When card information is keyed in, it creates opportunities for fraudulent transactions and, if successful, your business is liable.* Understanding the warning signs and following best practices can help reduce your risk. Common red flags to […]

With the start of Daylight Saving Time, be sure to check that the clocks on all point-of-sale (POS) systems are set to the correct time. Keeping the time and date accurate on your POS clocks is essential to meeting Payment Application and PCI requirements. In addition, card brands require that your points of sale maintain […]

Graduation season may feel far away, but it will be here before you know it. Every year, May and June bring a rush of proud parents, grandparents, teachers, and friends in search of congratulatory gifts. Cenex® gift cards offer them a gift that supports the 2026 graduates in their lives by fueling what’s ahead. Now […]

To keep credit card processing running smoothly, your point-of-sale (POS) system should be configured with both primary and secondary credit card host addresses. These addresses are used to determine which data center the POS should send credit card data to for processing. Why configure two host addresses When the primary data center becomes unavailable, transactions […]

This is a reminder that an upcoming change will affect locations using POS Protect+ for VX520 Service with PDI’s AER1600 Series firewall hardware. What to expect next with the AER1600 firewall hardware end of life In the coming weeks, impacted sites will automatically receive new PaySafe firewall hardware at no cost. Each shipment will include […]

Fallback processing occurs when a PIN pad is unable to read an EMV chip card during a transaction. When this happens, the device prompts the customer to swipe the card using the magstripe instead. While this allows the transaction to continue, it also increases the risk of fraud and can result in fees. Common causes […]

Integrated within Merchant Services Online Access (MSOA), the ASC Portal allows ASC technicians to access critical merchant location data. This data will help facilitate troubleshooting and support the operation of any of the eight approved POS vendors on the CHS Network. Portal functionality ASC Portal dashboard The dashboard provides a comprehensive overview of all merchant […]

In 2026, several states will be implementing restrictions that ban the use of SNAP benefits for the purchase of select foods and beverages. These restrictions are enacted by way of each state applying for waivers to amend the definition of food eligible for purchase under SNAP. Below are the SNAP food restriction waivers for 18 […]