In an effort to equip merchants with the most up-to-date and secure PaySafe hardware, ControlScan, in partnership with CHS Payment Solutions, has been working the last few months to upgrade the hardware for PaySafe firewalls in the field. All firewalls will be upgraded to the latest Cradlepoint hardware (pictured to the right). In the coming […]
Category Archives: General
Update Your POS Clock
Winter is fast approaching, which means Daylight Saving Time is officially over. By now you’ve already updated the time on your personal watches and clocks, but did you also remember to update the clock on your Point of Sale (POS) equipment? It’s important to make this update to ensure your location meets the Payment Application […]
Order Holiday Gift Cards
As the busy holiday season approaches, offer your customers the gift of convenience with Cenex® Holiday Gift Cards. Holiday gift card designs (pictured to the right) are now available to order on Cenex Shop. Quantities are limited, so order now before the holiday frenzy begins! Once holiday gift cards arrive, they can be inserted into […]
Rate Adjustment Notice
At the end of September, CHS Payment Solutions mailed out notices announcing a credit card rate adjustment effective November 1, 2020. CHS has held rates steady over the past 3 years, despite several card brands increasing their rates. As a result of this continuing upward trend, CHS will make a slight adjustment to our credit […]
Gilbarco Network PSO Program – Billing Update
The Gilbarco Passport Service Offering (PSO) program provides Gilbarco merchants with Point of Sale support. In the coming months, merchants utilizing the Gilbarco PSO Program will notice an update to the way these services are billed, as well as an upgrade to received services. Historically, fees associated with the PSO Program were billed directly by […]
Customer Support Hours
CHS Payment Solutions after hours support assists merchants with high priority issues outside of standard business hours (Monday – Friday, 7:30am – 5:30pm). While general questions and requests have previously been handled by after hours support as well, moving forward there will be an adjustment to the type of requests this group handles. Effective immediately, […]
Big Changes Coming to CHS Network
In the coming months, big changes are coming to the CHS network that will improve point of sale (POS) software release timelines and aid in keeping locations secure. CHS is reducing the number of Electronic Payment Servers (EPS) on our network and has selected Verifone as our EPS for use with Verifone, Pinnacle and Triple […]
PCI 1-2-3 Coming Soon
At the beginning of the year, CHS announced a new program called POS Protect +. This bundled solution is a tool for merchants to help maintain Payment Card Industry Security Standards (PCI DSS). With a successful launch of POS Protect +, we are eager to begin the next phase of implementation by granting access to […]
Gilbarco PSO Program – Billing Update
The Gilbarco Passport Service Offering (PSO) program provides Gilbarco merchants with Point of Sale support. In the coming weeks, merchants utilizing the Gilbarco PSO Program will notice an update to the way these services are billed, as well as an upgrade to received services. Historically, fees associated with the PSO Program were billed directly by […]
Gilbarco Passport Express Lane
Are you looking for a way to decrease checkout times and limit person to person contact? Gilbarco Passport in partnership with CHS Payment Solutions is eager to introduce Gilbarco Passport Express Lane. The Gilbarco Passport Express Lane is a self-checkout system that integrates with the Gilbarco Passport and is designed to help retailers improve the […]