CHS Payment Solutions will no longer support certain hardware for Pinnacle, Triple E and Gasboy effective August 31, 2023. Sites operating on any of the expired hardware listed below are subject to a monthly POS End of Life Fee starting September 2023. A letter has been sent to all impacted parents and sites.
There are many paths to follow for upgrades. Call your Authorized Service Contractor (ASC) to find the option that will work best for your site(s). The compatible systems beginning September 1, 2023, are iterations of the following:
- Gilbarco Passport
- Pinnacle Palm POS Commander EF
- Triple E Commander EF
- Gasboy Islander Prime
- Verifone Commander and RubyCi
- Comdata SmartDESQ
- NCR RPOS
The hardware coming to end of life August 31, 2023, are:
- Pinnacle: UTC 3170, UTC 3190 (3190 not technically at end of life but has very limited part availability moving forward. We suggest finding alternative solutions now). Ingenico ISC250 Pin Pad, Allied NexGen, Abierto IP Converter
- Triple E: Ingenico ISC250 Pin Pad, Allied NeXGen, Abierto IP Converter
- Gasboy: All previous hardware solutions, Abierto IP Converter
As August 31, 2023 approaches, we strongly suggest you begin to work with your ASC to determine the upgrade strategy for your site. For more information, please contact your ASC or CHS Payment Solutions at 800-852-5301.
