A mandatory software upgrade to Gilbarco Software v20.04 has been released and requires your action by January 8, 2022. The latest release: Introduces initial support for Wex and Voyager EMV Chip cards, allowing them to work at EMV-enabled dispensers as a magstripe card. With this release, customers will no longer be prompted to pay inside […]

Accepting checks can be a hassle – from security concerns surrounding check validity, to spending time at the bank manually depositing checks. CHS Payment Solutions offers the POS Check program as a solution! With POS Check, merchants can enjoy increased security as all checks are verified through a third-party check authorizer. This gives merchants added […]

Do you operate a farm store, auto parts store, or small business? CHS Payment Solutions offers a robust credit card processing program for unbranded small operations and large c-stores alike. We offer solutions for locations without traditional Point of Sale (POS), but also support 7 POS systems on our network. When you choose to process […]

As summer is well underway, CHS Payment Solutions would like to remind merchants to regularly clean their Card Readers in Dispensers (CRINDs). Regular cleaning of CRINDs will help to ensure equipment remains in proper working order. Please see below for recommended cleaning frequency: Magstripe Reader (MSR) Head: Should be cleaned no more than once per […]

CHS Payment Solutions would like to make merchants aware of a recent update to the lost equipment fees for unreturned PaySafe devices. Last month, CHS Payment Solutions noticed a billing discrepancy between the actual cost of a PaySafe device versus what was being charged for lost equipment. After further review, it was discovered that each […]

The Gilbarco Passport Service Offering (PSO) program provides Gilbarco merchants with Point of Sale support. As part of the Gilbarco PSO program, merchants receive access to Insite 360. Insite 360 is compatible with software versions 20.01 and later, and provides an exciting, new, cloud-based dashboard and portal to quickly monitor and manage sites. Benefits of […]

Hardware and software upgrades are the responsibility of every merchant that processes credit cards. When an Authorized Service Contractor (ASC) is needed for an on-site call, it is important for merchants to ensure they are prepared for the ASC to arrive. Here are some best practices to follow for hardware and software upgrades: Ensure all […]

A product code is a three-digit number that is used to identify a product/service sold during a transaction. These codes are set by Conexxus and assist in calculating correct transaction amounts. When merchants use general or incorrect product codes, there is potential for transactional issues to occur. Using correct codes will assist in limiting chargebacks. […]

Effective December 31, 2021, the Cenex® Consumer and Business Credit Cards will be discontinued. The decision to stop producing these cards is due to technological, financial and industry changes. After December 31, transactions using the Consumer and Business cards will be declined. In addition to the discontinuation of the Cenex Consumer and Business Cards, there […]

In April 2021, the card brands will shift the liability for fraudulent transactions to merchants that are not equipped with Outdoor EMV (OEMV) technology. This means if you operate a dispenser that does not accept EMV payments, you will be held liable for chargebacks for fraudulent transactions. OEMV software features differ for each Point of […]