2020 Payment Solutions AFD Protection Plan
The CHS Payment Solutions Automated Fueling Dispenser (AFD) Protection Plan* covers lost/stolen chargebacks for Visa, MasterCard, American Express and Discover. The plan’s chargeback coverage limit has been set at $1,000 for 2020, which is consistent with last year’s coverage. The $1,000 limit is also in-line with other marketers in the industry.
Merchants can easily access their chargeback information on the AFD Protection Plan dashboard within Merchant Services Online Access (MSOA). In addition, the “Chargebacks Within Annual Outside Limit” report available on MSOA gives merchants a more detailed view of the chargebacks, including where they are in relation to the cap as well as outlining each transaction up to the $1,000 limit.
CHS Payment Solutions offers additional tools to help mitigate AFD fraud, including Address Verification Service (Zip Code Entry) and Velocity Checking. As always, we will continue to work closely with card brands to research and develop additional fraud reduction tools for our merchants.
Please contact CHS Payment Solutions at 800-852-5301 for any questions regarding the AFD Protection Plan, or if you’d like to learn more about AVS or Velocity Checking.
*Please note, at this time, transactions that fall underneath the EMV counterfeit liability shift occurring in October of 2020 will not be covered by this plan. Stay tuned for additional communications about this in the future
