This is a reminder that an upcoming change will affect locations using POS Protect+ for VX520 Service with PDI’s AER1600 Series firewall hardware. What to expect next with the AER1600 firewall hardware end of life In the coming weeks, impacted sites will automatically receive new PaySafe firewall hardware at no cost. Each shipment will include […]

Fallback processing occurs when a PIN pad is unable to read an EMV chip card during a transaction. When this happens, the device prompts the customer to swipe the card using the magstripe instead. While this allows the transaction to continue, it also increases the risk of fraud and can result in fees. Common causes […]

Integrated within Merchant Services Online Access (MSOA), the ASC Portal allows ASC technicians to access critical merchant location data. This data will help facilitate troubleshooting and support the operation of any of the eight approved POS vendors on the CHS Network. Portal functionality ASC Portal dashboard The dashboard provides a comprehensive overview of all merchant […]