A mandatory software upgrade to v20.01 for the Gilbarco Passport has been released and requires your action. The latest release will update software to Windows 10. If you have any questions about the latest upgrade, please contact your Authorized Service Contractor (ASC) for clarification. With all software releases, and to fulfill requirement 6 of the […]
Monthly Archives: August 2020
Triple E Software Upgrade, Three Months Left
On April 9, 2020, CHS Payment Solutions announced the release of Triple E v5.331 software with an installation deadline of October 14, 2020. With three months until the software upgrade deadline, Triple E Authorized Service Contractors (ASC) are beginning to book up. We highly recommend that you coordinate your install and get on their schedule […]
Fallback Credit Card Transactions
Fallback processing occurs when a PIN pad fails to read an EMV chip card during a transaction. If the chip cannot be read, the PIN pad will prompt the customer to swipe their card using the magstripe. With magstripe transactions, the possibility of fraud is high and may result in fines. If your PIN pads […]
MSOA Reporting – Transaction Detail Report
Merchant Services Online Access (MSOA) is a time-saving tool that brings all aspects of business reporting together into one place. With this free resource, merchants can easily manage credit card details across locations through detailed reports and dashboards. Over the next few months, CHS Payment Solutions will post a series of articles highlighting MSOA reports […]