Recent PDI Network Outages
Recently, our partner PDI has experienced network outages that have impacted several locations. Most locations affected by these outages experienced slight delays with credit card processing while transactions were routed to the backup NBS data center. A small number of locations using Gilbarco Passport did not have their transactions routed to the backup NBS data center as they should have been when the outage occurred. The cause of the latter issue is still under investigation.
We understand that issues like this can have a great impact on your business and would like to remind you that we offer multiple options for your Managed Network Service Provider (MNSP). If you have any questions regarding these recent outages or would like more information on other MNSP options, please contact CHS Payment Solutions at 800-852-5301.
